Communications

To help protect email from hackers, enable two-factor authentication (2FA), use a strong and unique password with a password manager, and stay alert against phishing scams. Important steps also include updating recovery options, avoiding public Wi-Fi for sensitive access, and using email aliases to hide your real address. QualityIP helps businesses improve email security through managed cybersecurity services, threat monitoring, and expert IT support designed to reduce online

Businesses gain benefits of VoIP as Voice over Internet Protocol (VoIP) delivers advantages over traditional landlines through lower costs (50–75% savings), mobility, and scalable features. It allows users to make high-definition voice calls from location using internet-connected devices (softphones), supporting remote work and offering flexibility for business growth without expensive hardware. QualityIP, a trusted IT services provider, helps businesses adopt VoIP solutions

Google VoIP for businessoffers a seamless solution through Google Voice for Google Workspace, a cloud-based phone system that integrates easily with other Google apps like Gmail, Calendar, and Meet. This system allows employees to manage a dedicated business number across mobile devices, laptops, and compatible desk phones. For businesses seeking a reliable communication solution, QualityIP offers expert guidance in implementing Google VoIP for business, ensuring that compani

Phone systems small business solutions help companies stay connected in a simple and dependable way. We explain how these systems work and why they matter for clear communication. We use easy words so every reader understands how the right phone setup supports daily work, customer calls, and teamwork. In our IT service management work, we focus on tools that help small businesses run smoothly. This includes phone systems that improve call quality, make teamwork easier, and su

Email scams, also known as "phishing" emails, are fraudulent messages that are designed to trick the recipient into revealing sensitive information like passwords, credit card details or banking information. These emails appear to be from a trusted source like a bank or online retailer, but have suspicious links or ask for personal information that you wouldn't normally share over email. Email scams can target individuals or organizations, often exploiting human trust and tec

Struggling with a phone system that doesn’t quite meet the needs of your Northeast Ohio business? Are you struggling with a phone system that doesn’t quite meet your needs? Maybe you’ve moved to a cloud-based phone system and discovered it’s not as cost-efficient as you thought, or maybe you’re dealing with an older phone system that’s in desperate need of upgrading; either way, we’re here to help. What kind of telephone system should you use? Let QualityIP help you figure it

VoIP is simply an acronym for Voice Over Internet Protocol and can be a vital solution to unify all your business communications. This service allows you to communicate from anywhere in the world simply by using an Internet connection. Every company that switches to VoIP will see immediate benefits to their business, including: Save Money VoIP can save your company a lot more money on your phone bill because you pay a fixed amount per month rather than having to pay per indiv

Ever wonder why so many business offer free WiFi? It seems like everywhere you go, from the swankiest hotel lobby to your local McDonald’s, wireless internet is available free of charge. But nothing’s ever completely free, is it? There’s a selfish reason why businesses bother to give customers (and yes, even the moochers who use your WiFi with no intention of buying anything) free internet access. This isn’t charity… No, business owners aren’t offering this service out of the

Protect Yourself from Email Scams and Spoofing: Look for Red Flags and Take Simple Precautions We recently posted on Social Media about the latest email scam making the rounds. For those posts, we were letting you know that scammers were trying to imitate a notification from Microsoft® about “unusual Office 365 Mailbox sign-in activity.” To detect the scam, we suggested that you look at the following red flags: The domain associated with the sender’s email address didn’t matc

Through efficient use of hashtags, networks, and other Twitter features, you can use tweets to bring valuable attention to your brand Brevity isn’t just the soul of wit; it’s also the heart of an effective tweet! Though many firms are loathed to use Twitter because of its strict character limits, those limits are what makes the platform so useful. By constraining the length of your posts, Twitter forces you to use every word intentionally, streamlining information for your fo

Clipboard creator works in Microsoft applications to give you an easier way organize the information you’ve copied and pasted, but it can also be used to clean up and straighten out your Inbox too. Let the top IT company in Akron explain how: When you think about all the information that you receive on a daily basis, it can be overwhelming for anyone to organize. Sensitive data comes in from emails, company meetings, tasks, and through company websites. Clipboard email creato

With incoming and outgoing emails containing sensitive details on pending contracts, litigation, mergers, or other confidential information, you can’t risk beefing up the security of your business email. Today, most companies around the globe rely primarily on email for communication with clients, colleagues, suppliers and other business affiliates. However, many businesses and organizations fail to realize the threats they face by not safeguarding their organizations against

Utilizing the crowd and other smart strategies for optimizing your email productivity Email productivity — or lack of it — is an essential component of keeping your business running smoothly. Many obstacles to cultivating optimal email productivity exist. Fortunately, there are ways to circumvent this. Following are five strategies designed to keep productivity flowing. Move to the Cloud Stop wasting time, effort, and energy on maintaining onsite servers and move your email t

Keeping your emails compliant with HIPAA regulations can be challenging, but it is essential if you want to avoid a hefty fine. If you work in the healthcare sector, all of your online communications are governed by the Health Insurance Portability and Accountability Act (HIPAA). This ordinance was put in place to help safeguard patients’ protected health information by limiting the amount of people that have access to it. Unfortunately, the regulations of this law can someti

The end of the year is quickly approaching; before you know it, the holidays will soon be upon us. What many small businesses don't know is that this is the prime time to prepare your business' IT for the new year. What upgrades do you need to make? Are there any deals to take advantage of before January? How about a new phone system for the new year? Cisco Capitalis offering 0% financing for 36 months on all Cisco hardware and software purchases up to $500,000 until December

While running my IT business, I have seen many trends come and go. It’s my business to stay on top of the tools and techniques that can help my clients, and one of the best things I’ve seen happen to small business is the development of social media. It isn’t just the most cost-effective way to market your product, but social media campaigns also often outperform traditional marketing. All the platforms can help, but Twitter is the master tool for engaging your customers and

Email is still the most common way businesses communicate and the majority of people simply click send and assume their email is delivered, but when email messages bounce, there are a few things you should know. How Emails Work The two most common protocols used to deliver your emails are Simple Mail Transfer Protocol (SMTP) and Extended SMTP (ESMTP). Each one has a set of codes it uses to identify what happens during the delivery, and you never see these. Unless there’s a pr

Technology waits for no man – when you’re encountering issues, you need immediate and reliable support. IT is an incredible asset for every business, but it can also present some issues. That’s why you need an IT partner who provides the guidance and support you need to make the most out of your technology and ensure issues don’t snowball out of control and lead to disruptions or downtime. QualityIP is dedicated to providing expert support and care for the technology that mat

Everyone in the business world knows that LinkedIn is a powerful tool. However, many businesses have neglected to maximize its potential for marketing success. There is far more to LinkedIn than just connecting with some users and joining a few conversations. As LinkedIn continues to evolve, an increasing number of valuable features are being made available to users to help them reach new clients and valuable business contacts. Unfortunately, many of the people that could be

As cybercrime evolves, so should your business’ technology. QualityIP uses Cisco Meraki Wireless to protect your company from data breaches that could ultimately lead to your clients’ data being exposed, and your business in some serious financial trouble. QualityIP uses the best contenders in technology to ensure all of your access points are protected. That’s why we choose Cisco Meraki, the leading Wi-Fi, routing and security products provider to protect your wireless netwo